---
description: Compare Listen360 vs Broadly. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Listen360 vs Broadly Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Listen360 \<span\>vs\</span\> Broadly](https://www.capterra.ca/compare/151950/161326/listen360/vs/broadly-reviews)

# Compare Listen360 vs Broadly

Canonical: https://www.capterra.ca/compare/151950/161326/listen360/vs/broadly-reviews

> Detailed comparison between Listen360 and Broadly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Listen360 | Broadly |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 57 | 336 |
| **Starting Price** | US$99.00 | US$249.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Listen360

Built for franchisors and multi-location brands in wellness, beauty, fitness, and children’s services, Listen360 helps businesses seeking to improve customer satisfaction, manage reputation, and reduc

### Broadly

Local businesses. Industries include: Animal Services, Automotive, Business \&amp; Professional Services, Construction, Dental \&amp; Medical, Home Services, Health \&amp; Beauty \&amp; Hospitality.

## Key features

### Listen360

- Communication Management
- Dashboard Software
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Broadly

- Communication Management
- Dashboard Software
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Listen360 Profile](https://www.capterra.ca/software/151950/listen360)
- [View Broadly Profile](https://www.capterra.ca/software/161326/broadly-reviews)
- [View Original Comparison](https://www.capterra.ca/compare/151950/161326/listen360/vs/broadly-reviews)

-----

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