---
description: Compare Refract vs Gong.io. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Refract vs Gong.io Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Sales Coaching Software](/directory/31333/sales-coaching/software) > [Refract \<span\>vs\</span\> Gong.io](https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io)

# Compare Refract vs Gong.io

Canonical: https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io

> Detailed comparison between Refract and Gong.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Refract | Gong.io |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 24 | 560 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Refract

Empowering Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day.

### Gong.io

Designed for the entire revenue team of sales leaders, frontline sales managers, sales enablement, and account executives.

## Key features

### Refract

- Archiving & Retention
- Assessment Management
- CRM Software
- Call Recording Software
- Call Tagging
- Call Transcription
- Collaboration Tools
- Commenting/Notes
- Conversation Intelligence
- Correlation Analysis
- File Transfer
- Graphical Data Presentation
- On-Demand Recording
- Onboarding Software
- Performance Management
- Performance Metrics
- Recording
- Role-Based Permissions
- Statistical Analysis Software
- Video Conferencing Software

### Gong.io

- Archiving & Retention
- Assessment Management
- CRM Software
- Call Recording Software
- Call Tagging
- Call Transcription
- Collaboration Tools
- Commenting/Notes
- Conversation Intelligence
- Correlation Analysis
- File Transfer
- Graphical Data Presentation
- On-Demand Recording
- Onboarding Software
- Performance Management
- Performance Metrics
- Recording
- Role-Based Permissions
- Statistical Analysis Software
- Video Conferencing Software

## Links

- [View Refract Profile](https://www.capterra.ca/software/151148/refract)
- [View Gong.io Profile](https://www.capterra.ca/software/157969/gong-io)
- [View Original Comparison](https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Refract vs Gong.io Comparison - Capterra Canada 2026","description":"Compare Refract vs Gong.io. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io","about":[{"@id":"https://www.capterra.ca/software/151148/refract#software"},{"@id":"https://www.capterra.ca/software/157969/gong-io#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io#breadcrumblist"},"@id":"https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ca/#organization"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA"},{"name":"Refract","description":"Close More Deals - Remotely.\n\nRefract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance,accelerate revenue and successful outcomes and deliver strategic business intelligence locked in conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0535d8a9-b9c8-4690-a531-b80371aa3fa2.png","url":"https://www.capterra.ca/software/151148/refract","@id":"https://www.capterra.ca/software/151148/refract#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":24,"ratingValue":4.4},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Gong.io","description":"Gong enables revenue teams to realize their full potential by unveiling customer reality. The patented Gong revenue intelligence platform captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to implement decisions based on data instead of opinions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9c12f6a7-5096-4975-9215-8e601892171e.png","url":"https://www.capterra.ca/software/157969/gong-io","@id":"https://www.capterra.ca/software/157969/gong-io#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":560,"ratingValue":4.8},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Coaching Software","position":2,"item":"/directory/31333/sales-coaching/software","@type":"ListItem"},{"name":"Refract vs Gong.io","position":3,"item":"https://www.capterra.ca/compare/151148/157969/refract/vs/gong-io","@type":"ListItem"}]}]}
</script>