---
description: Compare Hive vs ManageEngine ServiceDesk Plus. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hive vs ManageEngine ServiceDesk Plus Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Hive \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus)

# Compare Hive vs ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus

> Detailed comparison between Hive and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hive | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 218 | 231 |
| **Starting Price** | US$0.00 | US$16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Hive

Teams that want to work faster and put their work on autopilot using automations and AI. Hive's flexible pricing plans make project management accessible at every budget.

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

## Key features

### Hive

- API
- Activity Tracking
- Change Management Software
- Chat/Messaging
- Commenting/Notes
- Configurable Workflow
- Customizable Reports
- Issue Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Projections
- Real-Time Reporting
- Reminders
- SSL Security
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Change Management Software
- Chat/Messaging
- Commenting/Notes
- Configurable Workflow
- Customizable Reports
- Issue Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Projections
- Real-Time Reporting
- Reminders
- SSL Security
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

## Links

- [View Hive Profile](https://www.capterra.ca/software/150991/hive)
- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.ca/software/179501/manageengine-service-desk-plus)
- [View Original Comparison](https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Hive vs ManageEngine ServiceDesk Plus Comparison - Capterra Canada 2026","description":"Compare Hive vs ManageEngine ServiceDesk Plus. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus","about":[{"@id":"https://www.capterra.ca/software/150991/hive#software"},{"@id":"https://www.capterra.ca/software/179501/manageengine-service-desk-plus#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus#breadcrumblist"},"@id":"https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"name":"Hive","description":"Hive is the all-in-one project management and collaboration platform that replaces the tool sprawl slowing your team down.\n\nManage projects your way—Gantt charts, Kanban boards, calendars, or tables—while your team communicates in real-time through built-in chat and collaborative notes. Track time, manage resources, set goals, and get approvals without leaving the platform.\n\nWhat makes Hive different: native integrations with Salesforce and email let you connect project work to customer data and conversations. Hive's AI assistant, Buzz, automates routine work and answers questions using your actual workspace data—not generic responses.\n\nWith 1,000+ integrations, customizable workflows, pre-built templates, and analytics dashboards, Hive scales from small teams to enterprise deployments. Available on web, desktop, and mobile.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e77ec3e3-c7be-46a0-92fd-7f64968f357f.png","url":"https://www.capterra.ca/software/150991/hive","@id":"https://www.capterra.ca/software/150991/hive#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":218,"ratingValue":4.4},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"ManageEngine ServiceDesk Plus","description":"ServiceDesk Plus is an ITSM platform that helps IT teams at SMBs and enterprises deliver IT services faster and better, leading to soaring productivity levels. Redefine your ITSM practices with end-to-end automated workflows, no-code customizations, and accurate reporting and dashboards.\n\nIts key capabilities include: incident and problem management, service request management, IT asset management, change and release management, knowledge management, and IT project management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15143c8b-e69e-4ac6-b1ef-0da992ab4765.png","url":"https://www.capterra.ca/software/179501/manageengine-service-desk-plus","@id":"https://www.capterra.ca/software/179501/manageengine-service-desk-plus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":231,"ratingValue":4.4},"offers":{"price":"16","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Project Management Software","position":2,"item":"/directory/30002/project-management/software","@type":"ListItem"},{"name":"Hive vs ManageEngine ServiceDesk Plus","position":3,"item":"https://www.capterra.ca/compare/150991/179501/hive/vs/manageengine-service-desk-plus","@type":"ListItem"}]}]}
</script>