---
description: Compare INSIDE vs TheyDo. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: INSIDE vs TheyDo Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [INSIDE \<span\>vs\</span\> TheyDo](https://www.capterra.ca/compare/148963/213609/inside/vs/theydo)

# Compare INSIDE vs TheyDo

Canonical: https://www.capterra.ca/compare/148963/213609/inside/vs/theydo

> Detailed comparison between INSIDE and TheyDo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | INSIDE | TheyDo |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 41 | 4 |
| **Starting Price** | US$120.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### INSIDE

Luxury, retail, beauty, jewelry, tech, councils \&amp; local government, universities, utilities, telecom, automotive, hospitality, travel, and financial institutions committed to CX excellence.

### TheyDo

Customer-centric teams.

## Key features

### INSIDE

- Activity Dashboard
- Behavioral Analytics
- Collaboration Tools
- Content Management System (CMS) Software
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Templates
- Data Import/Export
- Data Visualization Software
- Multiple Camera Feeds
- Natural Language Processing
- Performance Metrics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Scheduling Software
- Single Sign On Software
- Tagging
- Workflow Management Software

### TheyDo

- Activity Dashboard
- Behavioral Analytics
- Collaboration Tools
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Templates
- Data Import/Export
- Data Visualization Software
- Performance Metrics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Single Sign On Software
- Tagging
- Workflow Management Software

## Links

- [View INSIDE Profile](https://www.capterra.ca/software/148963/inside)
- [View TheyDo Profile](https://www.capterra.ca/software/213609/theydo)
- [View Original Comparison](https://www.capterra.ca/compare/148963/213609/inside/vs/theydo)

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