---
description: Compare Primo Dialler vs CTM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Primo Dialler vs CTM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Primo Dialler \<span\>vs\</span\> CTM](https://www.capterra.ca/compare/148791/152004/primodialler/vs/call-tracking-software)

# Compare Primo Dialler vs CTM

Canonical: https://www.capterra.ca/compare/148791/152004/primodialler/vs/call-tracking-software

> Detailed comparison between Primo Dialler and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Primo Dialler | CTM |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 108 | 158 |
| **Starting Price** | US$35.00 | US$79.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### Primo Dialler

Primo Dialler is suited to medium-sized call centres who wish to have all the advanced features without the large associated costs.

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

## Key features

### Primo Dialler

- Alerts/Escalation
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Scripting
- Campaign Specific Caller ID
- Computer Telephony Integration
- Contact Management Software
- FCC Compliance
- Inbound Call Center
- Lead Management Software
- List Management
- Manual Dialer
- Outbound Call Center
- Queue Management
- Reporting/Analytics

### CTM

- Alerts/Escalation
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Scripting
- Campaign Specific Caller ID
- Computer Telephony Integration
- Contact Management Software
- FCC Compliance
- Inbound Call Center
- Lead Management Software
- List Management
- Manual Dialer
- Outbound Call Center
- Queue Management
- Reporting/Analytics

## Links

- [View Primo Dialler Profile](https://www.capterra.ca/software/148791/primodialler)
- [View CTM Profile](https://www.capterra.ca/software/152004/call-tracking-software)
- [View Original Comparison](https://www.capterra.ca/compare/148791/152004/primodialler/vs/call-tracking-software)

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