---
description: Compare MasterControl Quality Excellence vs Resolution CRS. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MasterControl Quality Excellence vs Resolution CRS Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [MasterControl Quality Excellence \<span\>vs\</span\> Resolution CRS](https://www.capterra.ca/compare/148577/1095556/mastercontrol/vs/Resolution-CRS)

# Compare MasterControl Quality Excellence vs Resolution CRS

Canonical: https://www.capterra.ca/compare/148577/1095556/mastercontrol/vs/Resolution-CRS

> Detailed comparison between MasterControl Quality Excellence and Resolution CRS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | Resolution CRS |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 540 | 0 |
| **Starting Price** | US$25,000.00 | $250.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### MasterControl Quality Excellence

Pharma, biotech, and medical device manufacturers, from startups to global enterprises, operating under FDA, EMA, ISO 13485, and GxP requirements across North America, Europe, and Asia-Pacific.

### Resolution CRS

:&#10;Insurance, Financial Services, Healthcare, Government, Legal, Utilities, Telecommunications, Higher Education

## Key features

### MasterControl Quality Excellence

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Collaboration Tools
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Forms Management
- Issue Tracking Software
- Monitoring
- Prioritization
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Workflow Management Software

### Resolution CRS

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Collaboration Tools
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Forms Management
- Issue Tracking Software
- Monitoring
- Prioritization
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Workflow Management Software

## Links

- [View MasterControl Quality Excellence Profile](https://www.capterra.ca/software/148577/mastercontrol)
- [View Resolution CRS Profile](https://www.capterra.ca/software/1095556/Resolution-CRS)
- [View Original Comparison](https://www.capterra.ca/compare/148577/1095556/mastercontrol/vs/Resolution-CRS)

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