17 years helping Canadian businesses
choose better software
EvaluAgent vs Factorial
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$15.00/month
$5.00/month
Whether your customer service organisation has 50 or 5,000 agents, EvaluAgent offers a complete and scalable solution that will empower you to evaluate, coach and engage your front-line agents.
Factorial specializes in helping small- and medium-sized businesses.
- API
- Customizable Reports
- Monitoring
- Onboarding Software
- Performance Management
- Performance Review Management
- Real-Time Data
- Skills Tracking
- Survey/Poll Management
- Surveys & Feedback
- API
- Customizable Reports
- Monitoring
- Onboarding Software
- Performance Management
- Performance Review Management
- Real-Time Data
- Skills Tracking
- Survey/Poll Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
