15 years helping Canadian businesses
choose better software
Salesforce Experience Cloud vs Zendesk Suite
Starting Price
US$5.00/month
US$55.00/month
Ratings
Overall
4.3 (80)Overall
4.4 (3,716)Best for
Companies of any size aiming to accelerate customer loyalty programs.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Customizable Branding
- Event Triggered Actions
- Forms Management
- Full Text Search
- Gamification Software
- Knowledge Base Management
- Live Chat Software
- Real Time Data
- Real-Time Chat
- Template Management
- Customizable Branding
- Event Triggered Actions
- Forms Management
- Full Text Search
- Gamification Software
- Knowledge Base Management
- Live Chat Software
- Real Time Data
- Real-Time Chat
- Template Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
