---
description: Compare Updox vs Mend. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Updox vs Mend Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Updox \<span\>vs\</span\> Mend](https://www.capterra.ca/compare/147554/165634/updox/vs/mend-app)

# Compare Updox vs Mend

Canonical: https://www.capterra.ca/compare/147554/165634/updox/vs/mend-app

> Detailed comparison between Updox and Mend. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Updox | Mend |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 117 | 920 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Updox

Updox is perfect for out-of-hospital providers, physicians, pharmacies, health systems, LTPAC facilities, and other specialty medical practices.

### Mend

We specialize in medium to large healthcare organizations of 20 or more providers.

## Key features

### Updox

- API
- Appointment Management
- Confirmations/Reminders
- Document Management Software
- Electronic Signature
- File Sharing Software
- HIPAA Compliant
- Messaging
- Mobile Access
- One-to-One Messaging
- Online Forms
- Patient Engagement Software
- Patient Intake
- Patient Portal Software
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling Software
- Video Conferencing Software
- Virtual Waiting Room

### Mend

- API
- Appointment Management
- Confirmations/Reminders
- Document Management Software
- Electronic Signature
- File Sharing Software
- HIPAA Compliant
- Messaging
- Mobile Access
- One-to-One Messaging
- Online Forms
- Patient Engagement Software
- Patient Intake
- Patient Portal Software
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling Software
- Video Conferencing Software
- Virtual Waiting Room

## Links

- [View Updox Profile](https://www.capterra.ca/software/147554/updox)
- [View Mend Profile](https://www.capterra.ca/software/165634/mend-app)
- [View Original Comparison](https://www.capterra.ca/compare/147554/165634/updox/vs/mend-app)

-----

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