---
description: Compare Heap vs Kissmetrics. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Heap vs Kissmetrics Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [User Experience (UX) Software](/directory/31036/ux/software) > [Heap \<span\>vs\</span\> Kissmetrics](https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics)

# Compare Heap vs Kissmetrics

Canonical: https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics

> Detailed comparison between Heap and Kissmetrics. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Heap | Kissmetrics |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 42 | 19 |
| **Starting Price** | US$24,000.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Heap

Product Management, Product Analytics, Marketing, Digital Analytics, Website Analytics, Engineering, UX Teams, Session Replay, Digital Experience Monitoring

### Kissmetrics

SaaS, E-Commerce, Agencies

## Key features

### Heap

- Access Controls/Permissions
- Activity Tracking
- Cohort Analysis
- Collaboration Tools
- Customizable Reports
- Engagement Tracking
- Interactive Reports
- Keyword Tracking
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Site Search Tracking
- Visitor Tracking
- Visual Analytics
- Visualization

### Kissmetrics

- Access Controls/Permissions
- Activity Tracking
- Cohort Analysis
- Collaboration Tools
- Customizable Reports
- Engagement Tracking
- Interactive Reports
- Keyword Tracking
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Site Search Tracking
- Visitor Tracking
- Visual Analytics
- Visualization

## Links

- [View Heap Profile](https://www.capterra.ca/software/147216/heap)
- [View Kissmetrics Profile](https://www.capterra.ca/software/154930/kissmetrics)
- [View Original Comparison](https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Heap vs Kissmetrics Comparison - Capterra Canada 2026","description":"Compare Heap vs Kissmetrics. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics","about":[{"@id":"https://www.capterra.ca/software/147216/heap#software"},{"@id":"https://www.capterra.ca/software/154930/kissmetrics#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics#breadcrumblist"},"@id":"https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Heap","description":"Quickly improve conversion, retention, and customer delight with Heap, the only digital insights platform that gives you complete understanding of your customers’ full digital journeys. See every action by every user on your product or site, then receive direction on the improvements that will most impact your business.\n\nUnlock the full potential of your data with over 100 integrations to advance analysis. Don't rely on gut instinct—enable your team to become data-driven with Heap.","url":"https://www.capterra.ca/software/147216/heap","@id":"https://www.capterra.ca/software/147216/heap#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":42},"offers":{"price":"24000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Kissmetrics","description":"Kissmetrics is a marketing and product analytics tool founded on the principle that data isn't just a set of numbers you plop into a graph and present to your boss.  Each number represents a user, a customer, or a significant action that contributes to your key metrics and overall growth of your business.  \n\nEvery business is different so we partner with you to ensure you're collecting the right metrics that matter to your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e7ace847-8d41-44a2-9a7a-9e8ac9da6ace.png","url":"https://www.capterra.ca/software/154930/kissmetrics","@id":"https://www.capterra.ca/software/154930/kissmetrics#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":19},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"User Experience (UX) Software","position":2,"item":"/directory/31036/ux/software","@type":"ListItem"},{"name":"Heap vs Kissmetrics","position":3,"item":"https://www.capterra.ca/compare/147216/154930/heap/vs/kissmetrics","@type":"ListItem"}]}]}
</script>