18 years helping Canadian businesses
choose better software
USU IT Service Management vs HaloITSM
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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€30,000.00/one-time
£45.00/month
Overall
Overall
4.7
(39)
We serve large to medium-sized enterprises independent from industry sectors and IT service providers.
Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.
- API
- Asset Tracking Software
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Monitoring
- Support Ticket Management
- Surveys & Feedback
- API
- Asset Tracking Software
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Monitoring
- Support Ticket Management
- Surveys & Feedback
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
