---
description: Compare USU IT Service Management vs Deepser. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: USU IT Service Management vs Deepser Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [USU IT Service Management \<span\>vs\</span\> Deepser](https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser)

# Compare USU IT Service Management vs Deepser

Canonical: https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser

> Detailed comparison between USU IT Service Management and Deepser. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | USU IT Service Management | Deepser |
| **Overall rating** | - | 4.6/5 |
| **Total Reviews** | 0 | 56 |
| **Starting Price** | €30,000.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### USU IT Service Management

We serve large to medium-sized enterprises independent from industry sectors and IT service providers.

### Deepser

Deepser is the only 100% italian Service Management platform, designed to unify services and elevate operational performance through a modular, highly customizable ecosystem.

## Key features

### USU IT Service Management

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Configurable Workflow
- Content Management System (CMS) Software
- Contract/License Management
- Customer Database
- Customizable Reports
- Event Logs
- Help Desk Management
- Knowledge Management Software
- Monitoring
- Personalization Software
- Real-Time Chat
- Scheduling Software
- Status Tracking
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

### Deepser

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Configurable Workflow
- Content Management System (CMS) Software
- Contract/License Management
- Customer Database
- Customizable Reports
- Event Logs
- Help Desk Management
- Knowledge Management Software
- Monitoring
- Personalization Software
- Real-Time Chat
- Scheduling Software
- Status Tracking
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

## Links

- [View USU IT Service Management Profile](https://www.capterra.ca/software/147064/usu-valuemation-itsdm)
- [View Deepser Profile](https://www.capterra.ca/software/178946/deepser)
- [View Original Comparison](https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"USU IT Service Management vs Deepser Comparison - Capterra Canada 2026","description":"Compare USU IT Service Management vs Deepser. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser","about":[{"@id":"https://www.capterra.ca/software/147064/usu-valuemation-itsdm#software"},{"@id":"https://www.capterra.ca/software/178946/deepser#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser#breadcrumblist"},"@id":"https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"USU IT Service Management","description":"USU IT Service Management (ITSM) is your comprehensive software solution covering standard ITSM processes plus additional service areas in your company. Use ITSM as your central tool for enterprise service management across your company and to automate processes across departments. Smoothly manage your complex service processes with a scalable solution that grows with your needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4772a4a7-a070-4763-9dd7-26cc2890e213.png","url":"https://www.capterra.ca/software/147064/usu-valuemation-itsdm","@id":"https://www.capterra.ca/software/147064/usu-valuemation-itsdm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"30000","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android"},{"name":"Deepser","description":"Deepser is the only italian Service Management platform. Trusted by over 350,000 active users, it brings Help Desk, ITSM and CRM together in a modular, no-code e highly customizable ecosystem built for operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f31de323-1d1f-484d-92dd-b8743e217ab1.png","url":"https://www.capterra.ca/software/178946/deepser","@id":"https://www.capterra.ca/software/178946/deepser#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":56},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux on premise"},{"@id":"https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/31027/service-desk/software","@type":"ListItem"},{"name":"USU IT Service Management vs Deepser","position":3,"item":"https://www.capterra.ca/compare/147064/178946/usu-valuemation-itsdm/vs/deepser","@type":"ListItem"}]}]}
</script>
