---
description: Compare BroadVoice Cloud PBX vs RingCX. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BroadVoice Cloud PBX vs RingCX Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [BroadVoice Cloud PBX \<span\>vs\</span\> RingCX](https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center)

# Compare BroadVoice Cloud PBX vs RingCX

Canonical: https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center

> Detailed comparison between BroadVoice Cloud PBX and RingCX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BroadVoice Cloud PBX | RingCX |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 30 | 253 |
| **Starting Price** | US$10.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BroadVoice Cloud PBX

Small-Medium-Enterprise Business

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

## Key features

### BroadVoice Cloud PBX

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling Software
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Unified Communications Software

### RingCX

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling Software
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Unified Communications Software

## Links

- [View BroadVoice Cloud PBX Profile](https://www.capterra.ca/software/146949/cloud-pbx)
- [View RingCX Profile](https://www.capterra.ca/software/154951/ringcentral-contact-center)
- [View Original Comparison](https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BroadVoice Cloud PBX vs RingCX Comparison - Capterra Canada 2026","description":"Compare BroadVoice Cloud PBX vs RingCX. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center","about":[{"@id":"https://www.capterra.ca/software/146949/cloud-pbx#software"},{"@id":"https://www.capterra.ca/software/154951/ringcentral-contact-center#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center#breadcrumblist"},"@id":"https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"BroadVoice Cloud PBX","description":"Broadvoice provides modern communication systems for more meaningful connections.\n\nCommunicate, collaborate and grow with Broadvoice’s business communications cloud platform, including phone, SMS, video, and chat.\n\nOur suite of products is ideal for small to medium sized businesses that need an efficient and easy-to-use platform to connect with their internal teams or customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e917da0c-2a25-473f-a001-194a68af2076.png","url":"https://www.capterra.ca/software/146949/cloud-pbx","@id":"https://www.capterra.ca/software/146949/cloud-pbx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":30},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"RingCX","description":"RingCX is AI-powered contact center software that enhances customer service, streamlines operations, and supports agents. This cloud-based solution features sentiment analysis, skills-based routing, and advanced outbound dialing capabilities for efficient, personalized interactions.  Omnichannel routing matches customer queries with appropriate agents for faster resolutions, while workforce management tools including quality assurance and call monitoring help improve agent performance. The platform provides comprehensive analytics for informed decision-making and integrates seamlessly with CRM systems, allowing agents to access customer data and switch communication channels without disrupting service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4dc91797-2158-4341-ab04-5918da3d49f0.jpeg","url":"https://www.capterra.ca/software/154951/ringcentral-contact-center","@id":"https://www.capterra.ca/software/154951/ringcentral-contact-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":253},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/30940/voip/software","@type":"ListItem"},{"name":"BroadVoice Cloud PBX vs RingCX","position":3,"item":"https://www.capterra.ca/compare/146949/154951/cloud-pbx/vs/ringcentral-contact-center","@type":"ListItem"}]}]}
</script>
