---
description: Compare Gatekeeper vs ServiceNow. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gatekeeper vs ServiceNow Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contract Management Software](/directory/30078/contract-management/software) > [Gatekeeper \<span\>vs\</span\> ServiceNow](https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow)

# Compare Gatekeeper vs ServiceNow

Canonical: https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow

> Detailed comparison between Gatekeeper and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Gatekeeper | ServiceNow |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 80 | 349 |
| **Starting Price** | - | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Gatekeeper

Gatekeeper is used by legal departments, paralegals, corporate counsel, procurement teams, contract managers, and organizations seeking contract lifecycle management solutions.

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### Gatekeeper

- API
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- CRM Software
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customizable Branding
- Dashboard Software
- Data Import/Export
- Inventory Management Software
- Performance Metrics
- Prioritization
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Version Control
- Workflow Management Software

### ServiceNow

- API
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- CRM Software
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customizable Branding
- Dashboard Software
- Data Import/Export
- Inventory Management Software
- Performance Metrics
- Prioritization
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Version Control
- Workflow Management Software

## Links

- [View Gatekeeper Profile](https://www.capterra.ca/software/145449/gatekeeper)
- [View ServiceNow Profile](https://www.capterra.ca/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Gatekeeper vs ServiceNow Comparison - Capterra Canada 2026","description":"Compare Gatekeeper vs ServiceNow. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow","about":[{"@id":"https://www.capterra.ca/software/145449/gatekeeper#software"},{"@id":"https://www.capterra.ca/software/152871/servicenow#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow#breadcrumblist"},"@id":"https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"name":"Gatekeeper","description":"Gatekeeper is a contract and vendor management software that provides businesses with visibility over agreements, helping consolidate suppliers, save costs, and prevent missed renewals. The cloud-based platform enables teams to centralize contracts securely, tracks key dates, and maintains compliance to minimize business risks.\n\nThe system integrates with numerous third-party tools, including ERP and document management systems. Gatekeeper features AI and automation capabilities that streamline processes such as renewals, supplier onboarding, and employee requests. The Kanban workflow engine allows businesses to digitize and visualize company processes.\n\nGatekeeper holds ISO 27001:2013 and ISO 9001:2015 certifications for information security and quality management. The platform includes unlimited users on all plans and an integrated eSignature solution, enabling businesses to manage contracts and vendor relationships efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/35bbb28f-07ca-437e-a400-f57eb574f835.png","url":"https://www.capterra.ca/software/145449/gatekeeper","@id":"https://www.capterra.ca/software/145449/gatekeeper#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":80,"ratingValue":4.7},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ServiceNow","description":"ServiceNow Configuration Management Database (CMDB) provides visibility into IT infrastructure and services, serving as a single system of record for configuration item data. Integrated with IT systems via service graph connectors, it creates a unified view of the digital landscape, breaking down silos and enabling effective management of digital product lifecycles.\n\nThe CMDB automates data acquisition, continuously refreshing information to assess risk, impact, and maintain data accuracy for AI outcomes and audits. Its visualization and reporting tools offer a clear view of CI relationships.\n\nBy consolidating data from multiple sources, ServiceNow CMDB delivers a single source of truth, enhancing decision-making, operational efficiency, and risk management. Seamlessly connecting with the broader ServiceNow platform, it strengthens workflows across the enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0848cb76-626a-41e4-81ed-86b3a104f51b.png","url":"https://www.capterra.ca/software/152871/servicenow","@id":"https://www.capterra.ca/software/152871/servicenow#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":349,"ratingValue":4.5},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contract Management Software","position":2,"item":"/directory/30078/contract-management/software","@type":"ListItem"},{"name":"Gatekeeper vs ServiceNow","position":3,"item":"https://www.capterra.ca/compare/145449/152871/gatekeeper/vs/servicenow","@type":"ListItem"}]}]}
</script>