BOSSDesk vs Obsidian

BOSSDesk

by BOSS Solutions

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Obsidian

by Dynalist

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US$19.00/month
US$25.00

Overall

4.6 (102)

Overall

4.8 (4)
BOSS helps government, education, finance , healthcare and any organization that is looking to implement modern Help Desk ticketing, Service Desk, Service Delivery and IT Service Management .
Individuals, teams, and companies seeking custom-built solutions.
10/10
  • Activity Tracking
  • Commenting/Notes
  • Configuration Management
  • Cost Tracking
  • Customizable Branding
  • Forms Management
  • Full Text Search
  • Knowledge Base Management
  • Reporting & Statistics
  • Service Level Agreement (SLA) Management
5/10
  • Activity Tracking
  • Commenting/Notes
  • Configuration Management
  • Cost Tracking
  • Customizable Branding
  • Forms Management
  • Full Text Search
  • Knowledge Base Management
  • Reporting & Statistics
  • Service Level Agreement (SLA) Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

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