---
description: Compare TenFold vs Efficy CRM. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TenFold vs Efficy CRM Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [TenFold \<span\>vs\</span\> Efficy CRM](https://www.capterra.ca/compare/144586/149894/tenfold/vs/efficy-crm)

# Compare TenFold vs Efficy CRM

Canonical: https://www.capterra.ca/compare/144586/149894/tenfold/vs/efficy-crm

> Detailed comparison between TenFold and Efficy CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TenFold | Efficy CRM |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 143 | 90 |
| **Starting Price** | - | €49.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### TenFold

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

### Efficy CRM

Banking \&amp; Insurance, Consulting \&amp; Law firms, IT, Healthcare, Local Organizations, Manufacturing, NPOs, Public Sector, Real Estate, Retail, and Transportation.

## Key features

### TenFold

- API
- Activity Tracking
- Collaboration Tools
- Contact Management Software
- Customer Database
- Data Management Software
- Email Templates
- Help Desk Management
- Lead Capture Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Outbound Call Center
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Support Ticket Management
- Workflow Management Software

### Efficy CRM

- API
- Activity Tracking
- Collaboration Tools
- Contact Management Software
- Customer Database
- Data Management Software
- Email Templates
- Help Desk Management
- Lead Capture Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Outbound Call Center
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Support Ticket Management
- Workflow Management Software

## Links

- [View TenFold Profile](https://www.capterra.ca/software/144586/tenfold)
- [View Efficy CRM Profile](https://www.capterra.ca/software/149894/efficy-crm)
- [View Original Comparison](https://www.capterra.ca/compare/144586/149894/tenfold/vs/efficy-crm)

-----

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