Tidio vs Zendesk Suite

US$39.00/month
US$49.00/month

Overall

4.8 (294)
Tidio was designed and built for small businesses that want to keep all their communication in one place and automate some of their conversations. Currently used on over 300k websites globally.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Customizable Branding
  • Event Triggered Actions
  • Geotargeting
  • Help Desk Management
  • Live Chat Software
  • Offline Form
  • Ticket Management
  • Website Visitor Tracking
  • Workflow Management Software
10/10
  • Automated Routing
  • Customizable Branding
  • Event Triggered Actions
  • Geotargeting
  • Help Desk Management
  • Live Chat Software
  • Offline Form
  • Ticket Management
  • Website Visitor Tracking
  • Workflow Management Software
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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