---
description: Compare Zoom Workplace vs Zoom Phone. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Workplace vs Zoom Phone Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [AI Meeting Assistants](/directory/34861/ai-meeting-assistants/software) > [Zoom Workplace \<span\>vs\</span\> Zoom Phone](https://www.capterra.ca/compare/144037/208535/zoom-video-conferencing/vs/zoom-phone)

# Compare Zoom Workplace vs Zoom Phone

Canonical: https://www.capterra.ca/compare/144037/208535/zoom-video-conferencing/vs/zoom-phone

> Detailed comparison between Zoom Workplace and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Workplace | Zoom Phone |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 14674 | 245 |
| **Starting Price** | $20.00 | US$10.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zoom Workplace

Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast.

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## Key features

### Zoom Workplace

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Transfer
- Conferencing
- Contact Management Software
- Content Management System (CMS) Software
- Employee Directory
- IVR
- Mobile Access
- Natural Language Processing
- On-Demand Recording
- Recording
- Scheduling Software
- Video Conferencing Software
- Voice Mail

### Zoom Phone

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Transfer
- Conferencing
- Contact Management Software
- Employee Directory
- IVR
- Mobile Access
- On-Demand Recording
- Recording
- Video Conferencing Software
- Voice Mail

## Links

- [View Zoom Workplace Profile](https://www.capterra.ca/software/144037/zoom-video-conferencing)
- [View Zoom Phone Profile](https://www.capterra.ca/software/208535/zoom-phone)
- [View Original Comparison](https://www.capterra.ca/compare/144037/208535/zoom-video-conferencing/vs/zoom-phone)

-----

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