---
description: Compare Hiver vs Loop Email. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs Loop Email Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/30676/itsm/software) > [Hiver \<span\>vs\</span\> Loop Email](https://www.capterra.ca/compare/142975/178765/hiver/vs/loop-the-email-messenger)

# Compare Hiver vs Loop Email

Canonical: https://www.capterra.ca/compare/142975/178765/hiver/vs/loop-the-email-messenger

> Detailed comparison between Hiver and Loop Email. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Loop Email |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 146 | 11 |
| **Starting Price** | US$55.00 | US$12.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Loop Email

Teams and businesses that work on email, including customer service teams, customer success, sales, marketing, management teams and more.

## Key features

### Hiver

- @mentions
- Access Controls/Permissions
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Email Monitoring
- File Sharing Software
- Inbox Management
- Multi-Channel Communication
- Real Time Editing
- Reporting/Analytics
- Routing
- Search/Filter
- Shared Inboxes
- Support Ticket Management
- Task Management Software
- Workflow Management Software

### Loop Email

- @mentions
- Access Controls/Permissions
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Email Monitoring
- File Sharing Software
- Inbox Management
- Multi-Channel Communication
- Real Time Editing
- Reporting/Analytics
- Routing
- Search/Filter
- Shared Inboxes
- Support Ticket Management
- Task Management Software
- Workflow Management Software

## Links

- [View Hiver Profile](https://www.capterra.ca/software/142975/hiver)
- [View Loop Email Profile](https://www.capterra.ca/software/178765/loop-the-email-messenger)
- [View Original Comparison](https://www.capterra.ca/compare/142975/178765/hiver/vs/loop-the-email-messenger)

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