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NABD System vs Zoho Desk
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Starting Price
US$30.00
US$14.00/month
Ratings
Overall
4.6 (38)Overall
4.5 (2,166)Best for
NABD helps organization from all sizes to deliver exceptional customer support. From start ups to large enterprises, they all selected NABD for its ability to scale up and its automation capabilities.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Features
- Automated Routing
- Customizable Branding
- Email Templates
- Forms Management
- Help Desk Management
- Knowledge Base Management
- Quality Assurance
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Ticket Management
- Automated Routing
- Customizable Branding
- Email Templates
- Forms Management
- Help Desk Management
- Knowledge Base Management
- Quality Assurance
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Ticket Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat