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choose better software

Pure Chat vs Zendesk Suite

Starting Price

Not provided by vendor

US$55.00/month

Ratings

Overall

4.6 (333)

Ease of Use
4.6 (333)
Features & Functionality
4.4 (333)
Customer Service
4.5 (333)
Value for Money
4.5 (333)

Overall

4.4 (3,716)

Ease of Use
4.3 (3,716)
Features & Functionality
4.4 (3,716)
Customer Service
4.3 (3,716)
Value for Money
4.2 (3,716)

Best for

Designed for small to midsize businesses, it is a live chat tool that helps with referencing old conversations, customizing chat widget, assigning roles to users, scheduling availability, and more.

Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.