---
description: Compare JIRA Service Management vs OnPage Incident Management System. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JIRA Service Management vs OnPage Incident Management System Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [JIRA Service Management \<span\>vs\</span\> OnPage Incident Management System](https://www.capterra.ca/compare/138769/176637/jira-service-management/vs/incident-management-system)

# Compare JIRA Service Management vs OnPage Incident Management System

Canonical: https://www.capterra.ca/compare/138769/176637/jira-service-management/vs/incident-management-system

> Detailed comparison between JIRA Service Management and OnPage Incident Management System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | OnPage Incident Management System |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 770 | 40 |
| **Starting Price** | US$20.00 | US$13.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

### OnPage Incident Management System

OnPage serves IT professionals with fast, reliable incident management, instantaneous critical alert delivery, IT on-call management and escalation policies.

## Key features

### JIRA Service Management

- API
- Audit Trail
- Change Management Software
- Customizable Reports
- Email Alerts
- IT Incident Management
- Investigation Management Software
- Monitoring
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Reporting
- Reporting/Analytics
- Safety Incident Management
- Scheduling Software
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Templates
- Workflow Management Software

### OnPage Incident Management System

- API
- Audit Trail
- Change Management Software
- Customizable Reports
- Email Alerts
- IT Incident Management
- Investigation Management Software
- Monitoring
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Reporting
- Reporting/Analytics
- Safety Incident Management
- Scheduling Software
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Templates
- Workflow Management Software

## Links

- [View JIRA Service Management Profile](https://www.capterra.ca/software/138769/jira-service-management)
- [View OnPage Incident Management System Profile](https://www.capterra.ca/software/176637/incident-management-system)
- [View Original Comparison](https://www.capterra.ca/compare/138769/176637/jira-service-management/vs/incident-management-system)

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