JIRA Service Management vs Obsidian

US$60.00/month

US$25.00

• Ease of Use

  4.2 (349)

• Features & Functionality

  4.3 (349)

• Customer Service

  4.3 (349)

• Value for Money

  4.2 (349)

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• Ease of Use

  4.0 (4)

• Features & Functionality

  5.0 (4)

• Customer Service

  5.0 (4)

• Value for Money

  5.0 (4)

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High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.

Individuals, teams, and companies seeking custom-built solutions.

• Activity Tracking
• Commenting/Notes
• Configuration Management
• Cost Tracking
• Customizable Branding
• Full Text Search
• Knowledge Base Management
• Reporting & Statistics
• Service Level Agreement (SLA) Management
• Time & Expense Tracking

See all features

• Activity Tracking
• Commenting/Notes
• Configuration Management
• Cost Tracking
• Customizable Branding
• Full Text Search
• Knowledge Base Management
• Reporting & Statistics
• Service Level Agreement (SLA) Management
• Time & Expense Tracking

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• Live Online
• Webinars
• Documentation
• Videos

• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• Chat