JIRA Service Management vs Obsidian
Starting Price
US$0.00/month
US$25.00
Ratings
Best for
High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.
Individuals, teams, and companies seeking custom-built solutions.
Features
- Activity Tracking
- Commenting/Notes
- Configuration Management
- Cost Tracking
- Customizable Branding
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Time & Expense Tracking
- Activity Tracking
- Commenting/Notes
- Configuration Management
- Cost Tracking
- Customizable Branding
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Time & Expense Tracking
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat