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Ivy Experience Suite vs charles

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US$250.00/month

€349.00/month

Overall

4.3 (3)

Ease of Use
4.7 (3)
Features & Functionality
4.7 (3)
Customer Service
4.7 (3)
Value for Money
4.7 (3)

Overall

4.4 (21)

Ease of Use
4.3 (21)
Features & Functionality
4.2 (21)
Customer Service
4.7 (21)
Value for Money
4.3 (21)

Best suited for hotels, resorts, and casinos looking to drive up ADR (average daily rate), guest satisfaction scores, and revenue through high-quality automated service.

WhatsApp marketing platform enabling brands to complement existing marketing channels with the reach and richness of WhatsApp - driving revenue, retention and innovative customer experiences.

10/10

API
Chat/Messaging
Communication Management
Contact Management Software
Engagement Tracking
Mass Texting
Message Personalization
Multi-Channel Communication
Reporting/Analytics
Scheduled Messaging

10/10

API
Chat/Messaging
Communication Management
Contact Management Software
Engagement Tracking
Mass Texting
Message Personalization
Multi-Channel Communication
Reporting/Analytics
Scheduled Messaging

Cloud-based
On-premise

Cloud-based
On-premise

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
Chat

Images coming soon