---
description: Compare Confluence vs Malcolm!. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Confluence vs Malcolm! Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Confluence \<span\>vs\</span\> Malcolm\!](https://www.capterra.ca/compare/136446/181117/confluence/vs/malcolm)

# Compare Confluence vs Malcolm\!

Canonical: https://www.capterra.ca/compare/136446/181117/confluence/vs/malcolm

> Detailed comparison between Confluence and Malcolm\!. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | Malcolm\! |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 3663 | 36 |
| **Starting Price** | US$5.42 | £36.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Confluence

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

### Malcolm\!

Malcolm\! can be used by one person micro businesses through SME's to Enterprise.

## Key features

### Confluence

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Templates
- Data Security
- Document Management Software
- File Sharing Software
- Full Text Search
- Process/Workflow Automation
- Real-Time Data
- Reporting & Statistics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Template Management
- Workflow Management Software

### Malcolm\!

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Templates
- Data Security
- Document Management Software
- File Sharing Software
- Full Text Search
- Process/Workflow Automation
- Real-Time Data
- Reporting & Statistics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Template Management
- Workflow Management Software

## Links

- [View Confluence Profile](https://www.capterra.ca/software/136446/confluence)
- [View Malcolm\! Profile](https://www.capterra.ca/software/181117/malcolm)
- [View Original Comparison](https://www.capterra.ca/compare/136446/181117/confluence/vs/malcolm)

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