---
description: Compare Smartsupp vs Lime Talk. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsupp vs Lime Talk Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platform Software](/directory/31562/conversational-marketing-platform/software) > [Smartsupp \<span\>vs\</span\> Lime Talk](https://www.capterra.ca/compare/136251/153636/smartsupp-live-chat/vs/lime-talk)

# Compare Smartsupp vs Lime Talk

Canonical: https://www.capterra.ca/compare/136251/153636/smartsupp-live-chat/vs/lime-talk

> Detailed comparison between Smartsupp and Lime Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsupp | Lime Talk |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 343 | 19 |
| **Starting Price** | US$17.00 | US$4.20 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Smartsupp

Smartsupp combines live chat, chatbots, and AI shopping assistant. Drive your online sales through well-managed conversations and turn your webshop visitors into loyal customers.

### Lime Talk

Lime Talk is available to any company, small business, or entrepreneur with a website\! Any company with a website can use Lime Talk.

## Key features

### Smartsupp

- AI/Machine Learning
- API
- Canned Responses
- Customer Communication
- Customer Service Analytics
- Customizable Branding
- File Sharing Software
- Geotargeting
- Mobile Access
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Website Integration

### Lime Talk

- Canned Responses
- Customizable Branding
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Smartsupp Profile](https://www.capterra.ca/software/136251/smartsupp-live-chat)
- [View Lime Talk Profile](https://www.capterra.ca/software/153636/lime-talk)
- [View Original Comparison](https://www.capterra.ca/compare/136251/153636/smartsupp-live-chat/vs/lime-talk)

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