---
description: Compare Smartsupp vs Text. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsupp vs Text Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smartsupp \<span\>vs\</span\> Text](https://www.capterra.ca/compare/136251/1078275/smartsupp-live-chat/vs/Text-App)

# Compare Smartsupp vs Text

Canonical: https://www.capterra.ca/compare/136251/1078275/smartsupp-live-chat/vs/Text-App

> Detailed comparison between Smartsupp and Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsupp | Text |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 343 | 5 |
| **Starting Price** | US$17.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Smartsupp

Smartsupp combines live chat, chatbots, and AI shopping assistant. Drive your online sales through well-managed conversations and turn your webshop visitors into loyal customers.

### Text

Ideal for SMBs, scaleups, and mid-sized enterprises seeking to modernize support: teams wanting to automate routine tasks, unify channels, and improve CX with AI.

## Key features

### Smartsupp

- AI/Machine Learning
- API
- Activity Tracking
- Application Management
- Chat/Messaging
- Code-free Development
- Customer Communication
- Customer Database
- Customer Service Analytics
- File Sharing Software
- For Sales/Marketing
- Lead Qualification
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Text

- AI/Machine Learning
- API
- Activity Tracking
- Application Management
- Chat/Messaging
- Code-free Development
- Customer Communication
- Customer Database
- Customer Service Analytics
- File Sharing Software
- For Sales/Marketing
- Lead Qualification
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

## Links

- [View Smartsupp Profile](https://www.capterra.ca/software/136251/smartsupp-live-chat)
- [View Text Profile](https://www.capterra.ca/software/1078275/Text-App)
- [View Original Comparison](https://www.capterra.ca/compare/136251/1078275/smartsupp-live-chat/vs/Text-App)

-----

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