17 years helping Canadian businesses
choose better software
VICIdial vs Newfies-Dialer
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$400.00/month
US$199.00/month
Ratings
Best for
Any company wanting a contact center solution without vendor lock-in.
Sales oriented organisations & political campaigners using agents and telesales as well as SMS campaigns to generate leads and support customer. Also supports telcos reselling call center services.
Features
- Answering Machine Detection
- Auto-Dialer
- Call Logging
- Call Monitoring
- Call Scripting
- Call Transfer
- Campaign Specific Caller ID
- Lead Capture Software
- Power Dialer
- Real-Time Data
- Answering Machine Detection
- Auto-Dialer
- Call Logging
- Call Monitoring
- Call Scripting
- Call Transfer
- Campaign Specific Caller ID
- Lead Capture Software
- Power Dialer
- Real-Time Data
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Documentation
- Videos
- In Person
- Live Online
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat