---
description: Compare Slack vs Customerly. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack vs Customerly Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Slack \<span\>vs\</span\> Customerly](https://www.capterra.ca/compare/135003/173977/slack/vs/customerly)

# Compare Slack vs Customerly

Canonical: https://www.capterra.ca/compare/135003/173977/slack/vs/customerly

> Detailed comparison between Slack and Customerly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Customerly |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 24219 | 70 |
| **Starting Price** | US$8.75 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Documentation, Videos | Documentation, Videos |

## Best for

### Slack

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

### Customerly

SaaS companies and digital product businesses with support teams ranging from solo founders to enterprises, primarily teams of 5 to 200 agents seeking per-seat pricing with AI included.

## Key features

### Slack

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Customizable Templates
- File Sharing Software
- Multi-Channel Communication
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management Software

### Customerly

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Customizable Templates
- File Sharing Software
- Multi-Channel Communication
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management Software

## Links

- [View Slack Profile](https://www.capterra.ca/software/135003/slack)
- [View Customerly Profile](https://www.capterra.ca/software/173977/customerly)
- [View Original Comparison](https://www.capterra.ca/compare/135003/173977/slack/vs/customerly)

-----

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