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Intercom vs Botsplash
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$39.00/month
Not provided by vendor
Overall
4.5 (1,083)Overall
4.5 (55)
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient and personal customer experiences at scale.
Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.
- AI/Machine Learning
- Configurable Workflow
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- AI/Machine Learning
- Configurable Workflow
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
