Intercom vs Zendesk Suite

Intercom

by Intercom

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US$67.00/month
US$49.00/month

Overall

4.5 (880)
Intercom has over 25,000 paying customers all over the globe including Atlassian, Meta & New Relic.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Customizable Branding
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Website Visitor Tracking
10/10
  • Automated Routing
  • Customizable Branding
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Website Visitor Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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