---
description: Compare Customer Thermometer vs Trustpilot. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Thermometer vs Trustpilot Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Customer Thermometer \<span\>vs\</span\> Trustpilot](https://www.capterra.ca/compare/133435/169618/customer-thermometer/vs/trustpilot)

# Compare Customer Thermometer vs Trustpilot

Canonical: https://www.capterra.ca/compare/133435/169618/customer-thermometer/vs/trustpilot

> Detailed comparison between Customer Thermometer and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Customer Thermometer | Trustpilot |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 18 | 1202 |
| **Starting Price** | US$9.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Customer Thermometer

Any organization (B2B/B2C) of any size that wants to maximize real-time customer feedback, track CSAT, NPS and other metrics, and act upon reliable insights to improve the customer experience – fast.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### Customer Thermometer

- API
- Customer Database
- Customizable Reports
- Engagement Tracking
- Knowledge Management Software
- Mobile Survey
- Monitoring
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

### Trustpilot

- API
- Customer Database
- Customizable Reports
- Engagement Tracking
- Knowledge Management Software
- Mobile Survey
- Monitoring
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

## Links

- [View Customer Thermometer Profile](https://www.capterra.ca/software/133435/customer-thermometer)
- [View Trustpilot Profile](https://www.capterra.ca/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.ca/compare/133435/169618/customer-thermometer/vs/trustpilot)

-----

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