---
description: Compare GetFeedback vs Trustpilot. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GetFeedback vs Trustpilot Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [GetFeedback \<span\>vs\</span\> Trustpilot](https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot)

# Compare GetFeedback vs Trustpilot

Canonical: https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot

> Detailed comparison between GetFeedback and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | GetFeedback | Trustpilot |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 53 | 1205 |
| **Starting Price** | US$50.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### GetFeedback

Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### GetFeedback

- API
- Customer Database
- Customizable Reports
- Email Reminders
- Engagement Tracking
- Feedback Management
- Knowledge Management Software
- Mobile Survey
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Visual Analytics

### Trustpilot

- API
- Customer Database
- Customizable Reports
- Email Reminders
- Engagement Tracking
- Feedback Management
- Knowledge Management Software
- Mobile Survey
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Visual Analytics

## Links

- [View GetFeedback Profile](https://www.capterra.ca/software/133180/getfeedback)
- [View Trustpilot Profile](https://www.capterra.ca/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetFeedback vs Trustpilot Comparison - Capterra Canada 2026","description":"Compare GetFeedback vs Trustpilot. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot","about":[{"@id":"https://www.capterra.ca/software/133180/getfeedback#software"},{"@id":"https://www.capterra.ca/software/169618/trustpilot#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot#breadcrumblist"},"@id":"https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ca/#organization"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA"},{"name":"GetFeedback","description":"With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce so you can measure valuable customer metrics like NPS, CSAT, or CES and take intelligent action to improve your customer experience. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other cx survey platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f4b9ca93-63f1-4cd0-aff0-1e842d9b98f7.png","url":"https://www.capterra.ca/software/133180/getfeedback","@id":"https://www.capterra.ca/software/133180/getfeedback#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":53,"ratingValue":4.6},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.ca/software/169618/trustpilot","@id":"https://www.capterra.ca/software/169618/trustpilot#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1205,"ratingValue":4.5},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Tools","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"GetFeedback vs Trustpilot","position":3,"item":"https://www.capterra.ca/compare/133180/169618/getfeedback/vs/trustpilot","@type":"ListItem"}]}]}
</script>