Freshservice vs HappyFox Help Desk

US$19.00/month
US$39.00/month

Overall

4.5 (490)

Overall

4.6 (90)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.
10/10
  • Customizable Branding
  • Email Templates
  • Forms Management
  • Help Desk Management
  • Issue Auditing
  • Live Chat Software
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Workflow Management Software
10/10
  • Customizable Branding
  • Email Templates
  • Forms Management
  • Help Desk Management
  • Issue Auditing
  • Live Chat Software
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Workflow Management Software
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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