Freshservice vs iTOP

iTOP

by Combodo

View Profile
US$19.00/month
Not provided by vendor

Overall

4.5 (490)

Overall

4.0 (7)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Companies of all sizes and IT professionals.
10/10
  • Asset Lifecycle Management
  • Configuration Management
  • Customizable Branding
  • Email Templates
  • Forms Management
  • Help Desk Management
  • Incident Reporting
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
10/10
  • Asset Lifecycle Management
  • Configuration Management
  • Customizable Branding
  • Email Templates
  • Forms Management
  • Help Desk Management
  • Incident Reporting
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Images coming soon

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