Freshservice vs Vivantio

Vivantio

by Vivantio

View Profile
US$19.00/month
US$42.00/month

Overall

4.5 (490)

Overall

4.3 (167)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Small and medium-sized growing B2B businesses looking for Service Optimization across all disciplines and teams to provide real business efficiency and optimal service delivery.
10/10
  • Asset Lifecycle Management
  • Configuration Management
  • Cost Tracking
  • Customizable Branding
  • Email Templates
  • Help Desk Management
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Tracking
  • Ticket Management
10/10
  • Asset Lifecycle Management
  • Configuration Management
  • Cost Tracking
  • Customizable Branding
  • Email Templates
  • Help Desk Management
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Tracking
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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