Freshservice vs Spiceworks

Spiceworks

by Ziff Davis

View Profile
US$19.00/month
Not provided by vendor

Overall

4.5 (490)

Overall

4.4 (527)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.
10/10
  • Asset Tracking Software
  • Configuration Management
  • Customizable Branding
  • Help Desk Management
  • IT Asset Management Software
  • Incident Management Software
  • Issue Auditing
  • Resource Management Software
  • Service Level Agreement (SLA) Management
  • Ticket Management
10/10
  • Asset Tracking Software
  • Configuration Management
  • Customizable Branding
  • Help Desk Management
  • IT Asset Management Software
  • Incident Management Software
  • Issue Auditing
  • Resource Management Software
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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