15 years helping Canadian businesses
choose better software

Freshservice vs Autotask PSA

US$29.00/month
Not provided by vendor

Overall

4.5 (574)

Overall

4.3 (134)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
10/10
  • Asset Lifecycle Management
  • Configuration Management
  • Customizable Branding
  • Data Visualization Software
  • Knowledge Base Management
  • Scheduling Software
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Workflow Management Software
10/10
  • Asset Lifecycle Management
  • Configuration Management
  • Customizable Branding
  • Data Visualization Software
  • Knowledge Base Management
  • Scheduling Software
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Ticket Management
  • Workflow Management Software
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat