18 years helping Canadian businesses
choose better software

Front vs Avochato

Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

US$29.00/month

US$19.00/month

Overall

4.6 (271)

Ease of Use
4.5 (271)
Features & Functionality
4.4 (271)
Customer Service
4.4 (271)
Value for Money
4.2 (271)

Overall

4.7 (134)

Ease of Use
4.7 (134)
Features & Functionality
4.5 (134)
Customer Service
4.8 (134)
Value for Money
4.6 (134)

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

Businesses and teams that want effective customer communications. Examples include ecommerce, insurance, home care agencies, realtors, auto dealerships, delivery and logistics companies, and more.

10/10

API
Client Management
Computer Telephony Integration
Customer Complaint Tracking
File Sharing Software
Mobile Alerts
Real-Time Chat
Support Ticket Management
Surveys & Feedback
Transfers/Routing

10/10

API
Client Management
Computer Telephony Integration
Customer Complaint Tracking
File Sharing Software
Mobile Alerts
Real-Time Chat
Support Ticket Management
Surveys & Feedback
Transfers/Routing

Cloud-based
On-premise

Cloud-based
On-premise

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat