17 years helping Canadian businesses
choose better software

Vivantio vs ALVAO Service Desk

US$59.00/month
US$40.00/month

Overall

4.3 (178)

Overall

4.6 (14)
Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.
We help SMBs create top-tier service management for IT and beyond. Our solution offers customization and AI-powered features to boost efficiency, even with a small team, across various industries.
10/10
  • Asset Tracking Software
  • Capacity Management
  • Configurable Workflow
  • Customizable Reports
  • Help Desk Management
  • Issue Scheduling
  • Reminders
  • Service History
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • Asset Tracking Software
  • Capacity Management
  • Configurable Workflow
  • Customizable Reports
  • Help Desk Management
  • Issue Scheduling
  • Reminders
  • Service History
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat