---
description: Compare Vivantio vs TIKTING. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vivantio vs TIKTING Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Vivantio \<span\>vs\</span\> TIKTING](https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting)

# Compare Vivantio vs TIKTING

Canonical: https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting

> Detailed comparison between Vivantio and TIKTING. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Vivantio | TIKTING |
| **Overall rating** | 4.3/5 | - |
| **Total Reviews** | 178 | 0 |
| **Starting Price** | US$59.00 | US$36.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Vivantio

Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

### TIKTING

Govt \&amp; Administration&#10;Software \&amp; IT Services&#10;Airport, Hotel, Travel \&amp; Tours&#10;Bank \&amp; Financial Institutions&#10;Law Firms&#10;University \&amp; Schools&#10;Industries&#10;Corporations&#10;Hospital&#10;Pharmaceutical&#10;Real Estate

## Key features

### Vivantio

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Chat/Messaging
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Reports
- Full Text Search
- Help Desk Management
- Inventory Management Software
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software

### TIKTING

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Chat/Messaging
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Reports
- Full Text Search
- Help Desk Management
- Inventory Management Software
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software

## Links

- [View Vivantio Profile](https://www.capterra.ca/software/132880/vivantio)
- [View TIKTING Profile](https://www.capterra.ca/software/1038612/tikting)
- [View Original Comparison](https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Vivantio vs TIKTING Comparison - Capterra Canada 2026","description":"Compare Vivantio vs TIKTING. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.","url":"https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting","about":[{"@id":"https://www.capterra.ca/software/132880/vivantio#software"},{"@id":"https://www.capterra.ca/software/1038612/tikting#software"}],"breadcrumb":{"@id":"https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting#webpage","isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"name":"Vivantio","description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/07863c34-da99-404b-8b14-024303778877.webp","url":"https://www.capterra.ca/software/132880/vivantio","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/132880/vivantio#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":178},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"TIKTING","description":"Built using Microsoft technologies, focus on speed and reliability.\n\nSaaS or On-Premises Deployment\nAuto Ticket Creation &amp; Assignment\nAdvanced Search &amp; Filters\nCustom Roles\nGroups, Teams, Departments, Sites\nCategories, Sub-Cat, Levels &amp; Tags\nAssignable Sub-Tasks\nWorklogs &amp; Complete History\nReports &amp; dashboards\nCustom Notifications, Alerts, Reminders\nMicrosoft AD Sync\nQ&amp;A based Knowledgebase\nMobile Apps\nChat System\nDocumentation\nCustom Hours\nMail Server Integration\nAutomatic Backup Provisioning.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3ff6a5f8-d891-4df5-867d-065c245aed3e.jpeg","url":"https://www.capterra.ca/software/1038612/tikting","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1038612/tikting#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"36","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Vivantio vs TIKTING","position":3,"item":"https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting","@type":"ListItem"}],"@id":"https://www.capterra.ca/compare/132880/1038612/vivantio/vs/tikting#breadcrumblist"}]}
</script>