---
description: Compare Five9 vs SingleComm. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Five9 vs SingleComm Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Five9 \<span\>vs\</span\> SingleComm](https://www.capterra.ca/compare/132405/1014284/five9/vs/singlecomm)

# Compare Five9 vs SingleComm

Canonical: https://www.capterra.ca/compare/132405/1014284/five9/vs/singlecomm

> Detailed comparison between Five9 and SingleComm. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | SingleComm |
| **Overall rating** | 4.2/5 | 4.1/5 |
| **Total Reviews** | 481 | 7 |
| **Starting Price** | US$159.00 | US$49.00 |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Five9

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

### SingleComm

Increasing agent efficiency, customer satisfaction \&amp; revenue with drag-and-drop no coding workflows, real-time analytics \&amp; highly scalable ACD.

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Queue Management
- Reporting/Analytics

### SingleComm

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Queue Management
- Reporting/Analytics

## Links

- [View Five9 Profile](https://www.capterra.ca/software/132405/five9)
- [View SingleComm Profile](https://www.capterra.ca/software/1014284/singlecomm)
- [View Original Comparison](https://www.capterra.ca/compare/132405/1014284/five9/vs/singlecomm)

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