---
description: Compare Zoho Survey vs Customer Thermometer. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho Survey vs Customer Thermometer Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Zoho Survey \<span\>vs\</span\> Customer Thermometer](https://www.capterra.ca/compare/131426/133435/zoho-survey/vs/customer-thermometer)

# Compare Zoho Survey vs Customer Thermometer

Canonical: https://www.capterra.ca/compare/131426/133435/zoho-survey/vs/customer-thermometer

> Detailed comparison between Zoho Survey and Customer Thermometer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Survey | Customer Thermometer |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 450 | 18 |
| **Starting Price** | US$35.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho Survey

Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams.

### Customer Thermometer

Any organization (B2B/B2C) of any size that wants to maximize real-time customer feedback, track CSAT, NPS and other metrics, and act upon reliable insights to improve the customer experience – fast.

## Key features

### Zoho Survey

- API
- Customizable Reports
- Data Analysis Tools
- Email Marketing Software
- Mobile Survey
- NPS Survey Structure
- Offline Response Collection
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Customer Thermometer

- API
- Customizable Reports
- Data Analysis Tools
- Email Marketing Software
- Mobile Survey
- NPS Survey Structure
- Offline Response Collection
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Zoho Survey Profile](https://www.capterra.ca/software/131426/zoho-survey)
- [View Customer Thermometer Profile](https://www.capterra.ca/software/133435/customer-thermometer)
- [View Original Comparison](https://www.capterra.ca/compare/131426/133435/zoho-survey/vs/customer-thermometer)

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