---
description: Compare SolarWinds Service Desk vs ManageEngine ServiceDesk Plus. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk vs ManageEngine ServiceDesk Plus Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [SolarWinds Service Desk \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.capterra.ca/compare/129478/179501/solarwinds-service-desk/vs/manageengine-service-desk-plus)

# Compare SolarWinds Service Desk vs ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ca/compare/129478/179501/solarwinds-service-desk/vs/manageengine-service-desk-plus

> Detailed comparison between SolarWinds Service Desk and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 577 | 227 |
| **Starting Price** | US$39.00 | US$16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

## Key features

### SolarWinds Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Investigation Management Software
- Issue Scheduling
- Knowledge Management Software
- Mobile Alerts
- Monitoring
- Projections
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Wiki

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Investigation Management Software
- Issue Scheduling
- Knowledge Management Software
- Mobile Alerts
- Monitoring
- Projections
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Wiki

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.ca/software/129478/solarwinds-service-desk)
- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.ca/software/179501/manageengine-service-desk-plus)
- [View Original Comparison](https://www.capterra.ca/compare/129478/179501/solarwinds-service-desk/vs/manageengine-service-desk-plus)

-----

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