---
description: Compare SolarWinds Service Desk vs ServiceNav. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk vs ServiceNav Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [SolarWinds Service Desk \<span\>vs\</span\> ServiceNav](https://www.capterra.ca/compare/129478/155885/solarwinds-service-desk/vs/servicenav)

# Compare SolarWinds Service Desk vs ServiceNav

Canonical: https://www.capterra.ca/compare/129478/155885/solarwinds-service-desk/vs/servicenav

> Detailed comparison between SolarWinds Service Desk and ServiceNav. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | ServiceNav |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 577 | 2 |
| **Starting Price** | US$39.00 | €500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### ServiceNav

MSPs of all sizes looking for a, quick to deploy and configure, multi-tenant monitoring solution. Their customers demand portal access, reports and notification of service impacting events.

## Key features

### SolarWinds Service Desk

- AI/Machine Learning
- Ad hoc Reporting
- Asset Tracking Software
- Capacity Management
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Reports
- Help Desk Management
- Issue Auditing
- Issue Scheduling
- License Management Software
- Mobile Alerts
- Monitoring
- Real-Time Data
- Reminders
- Risk Analysis
- Service History
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Wiki

### ServiceNav

- Capacity Management
- Issue Auditing
- License Management Software
- Service Level Agreement (SLA) Management

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.ca/software/129478/solarwinds-service-desk)
- [View ServiceNav Profile](https://www.capterra.ca/software/155885/servicenav)
- [View Original Comparison](https://www.capterra.ca/compare/129478/155885/solarwinds-service-desk/vs/servicenav)

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