---
description: Compare Muni-Link vs SMART360. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Muni-Link vs SMART360 Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Muni-Link \<span\>vs\</span\> SMART360](https://www.capterra.ca/compare/128792/220105/muni-link/vs/bynry)

# Compare Muni-Link vs SMART360

Canonical: https://www.capterra.ca/compare/128792/220105/muni-link/vs/bynry

> Detailed comparison between Muni-Link and SMART360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Muni-Link | SMART360 |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 59 | 1 |
| **Starting Price** | US$400.00 | US$1.39 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Muni-Link

Municipalities, cities, townships, private utilities  and authorities who bill customers for utilities

### SMART360

Water \&amp; Wastewater, Electric Cooperatives \&amp; Retailer, Gas Distributors, Multi-Family, Commercials, Public power associations,&#10;District cooling/heating, Municipal districts,&#10;County water systems.

## Key features

### Muni-Link

- Automatic Backup
- Billing & Invoicing
- Billing Rate Management
- Customer Management
- Customizable Reports
- For Natural Gas
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Transaction History
- User Management
- Work Order Management
- Workflow Management Software

### SMART360

- Automatic Backup
- Billing & Invoicing
- Billing Rate Management
- Customer Management
- Customizable Reports
- For Natural Gas
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Transaction History
- User Management
- Work Order Management
- Workflow Management Software

## Links

- [View Muni-Link Profile](https://www.capterra.ca/software/128792/muni-link)
- [View SMART360 Profile](https://www.capterra.ca/software/220105/bynry)
- [View Original Comparison](https://www.capterra.ca/compare/128792/220105/muni-link/vs/bynry)

-----

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