---
description: Compare Deskpro vs HelpOnClick. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deskpro vs HelpOnClick Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Deskpro \<span\>vs\</span\> HelpOnClick](https://www.capterra.ca/compare/127288/132026/deskpro/vs/helponclick-live-chat)

# Compare Deskpro vs HelpOnClick

Canonical: https://www.capterra.ca/compare/127288/132026/deskpro/vs/helponclick-live-chat

> Detailed comparison between Deskpro and HelpOnClick. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Deskpro | HelpOnClick |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 38 | 12 |
| **Starting Price** | US$39.00 | US$7.20 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Deskpro

Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.

### HelpOnClick

HelpOnClick Live Chat is used by small and medium seized companies from all over the world. It is localized to over 20 languages, and it can be implemented into any website.

## Key features

### Deskpro

- API
- Alerts/Escalation
- CRM Software
- Canned Responses
- Chat/Messaging
- Email Management Software
- File Sharing Software
- Geotargeting
- Mobile Access
- Performance Metrics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Service Level Agreement (SLA) Management
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing

### HelpOnClick

- API
- Alerts/Escalation
- CRM Software
- Canned Responses
- Chat/Messaging
- Email Management Software
- File Sharing Software
- Geotargeting
- Mobile Access
- Performance Metrics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Service Level Agreement (SLA) Management
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Deskpro Profile](https://www.capterra.ca/software/127288/deskpro)
- [View HelpOnClick Profile](https://www.capterra.ca/software/132026/helponclick-live-chat)
- [View Original Comparison](https://www.capterra.ca/compare/127288/132026/deskpro/vs/helponclick-live-chat)

-----

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