---
description: Compare CIS Utility Billing vs SOFTWater. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CIS Utility Billing vs SOFTWater Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [CIS Utility Billing \<span\>vs\</span\> SOFTWater](https://www.capterra.ca/compare/12722/17163/cbsw-ums-net/vs/softwater)

# Compare CIS Utility Billing vs SOFTWater

Canonical: https://www.capterra.ca/compare/12722/17163/cbsw-ums-net/vs/softwater

> Detailed comparison between CIS Utility Billing and SOFTWater. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CIS Utility Billing | SOFTWater |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 165 | 29 |
| **Starting Price** | US$0.35 | US$995.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### CIS Utility Billing

CUSI supports municipalities, tribes, and utilities with comprehensive utility-focused software solutions for water, sewer, trash, electricity, gas, and more with meter-to-cash solutions.

### SOFTWater

Our main focus is on Utility Companies: including but not limited to Water, Gas, Electric, Sewer and Sanitation.

## Key features

### CIS Utility Billing

- ACH Payment Processing
- Billing & Invoicing
- Customer Management
- Customizable Templates
- Electronic Payments
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Rate Management
- Reporting & Statistics
- User Management
- Work Order Management

### SOFTWater

- ACH Payment Processing
- Billing & Invoicing
- Customer Management
- Customizable Templates
- Electronic Payments
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Reporting & Statistics
- User Management
- Work Order Management

## Links

- [View CIS Utility Billing Profile](https://www.capterra.ca/software/12722/cbsw-ums-net)
- [View SOFTWater Profile](https://www.capterra.ca/software/17163/softwater)
- [View Original Comparison](https://www.capterra.ca/compare/12722/17163/cbsw-ums-net/vs/softwater)

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