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Freshdesk vs Squaretalk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$15.00/month
US$25.00/month
Overall
4.5 (3,363)Overall
4.9 (89)
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.
- API
- Activity Tracking
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- API
- Activity Tracking
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
