---
description: Compare Freshdesk vs Jobber. Learn more about each of the software’s price, features, and helpful software reviews for Canadian business users.
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title: Freshdesk vs Jobber Comparison - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Freshdesk \<span\>vs\</span\> Jobber](https://www.capterra.ca/compare/124981/127994/freshdesk/vs/jobber)

# Compare Freshdesk vs Jobber

Canonical: https://www.capterra.ca/compare/124981/127994/freshdesk/vs/jobber

> Detailed comparison between Freshdesk and Jobber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Jobber |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 3426 | 1456 |
| **Starting Price** | US$19.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshdesk

Freshdesk is used by customer service departments, support agents, call centers, help desks, e-commerce companies, and retail businesses.

### Jobber

Built for home service businesses of all sizes, from solo pros to multi-crew teams. Jobber provides scheduling, mobile access, automated invoicing, and marketing tools to help manage growing demand.

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customizable Reports
- Email Templates
- Engagement Tracking
- Monitoring
- Performance Metrics
- Reporting/Analytics
- Routing
- Search/Filter
- Surveys & Feedback
- Task Management Software
- Templates
- Workflow Management Software

### Jobber

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customizable Reports
- Email Templates
- Engagement Tracking
- Monitoring
- Performance Metrics
- Reporting/Analytics
- Routing
- Search/Filter
- Surveys & Feedback
- Task Management Software
- Templates
- Workflow Management Software

## Links

- [View Freshdesk Profile](https://www.capterra.ca/software/124981/freshdesk)
- [View Jobber Profile](https://www.capterra.ca/software/127994/jobber)
- [View Original Comparison](https://www.capterra.ca/compare/124981/127994/freshdesk/vs/jobber)

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